Operations Manager – Tourism, Transport & Guiding - Shuttle

Suliffissat.gl

For a small, ambitious tourism company (Shuttle - Nuuk)

About the Company

We are a small, newly established tourism company that is already in operation. Everyday life is characterised by close collaboration, short decision-making processes, and a hands-on approach to tasks. Our focus is on delivering great experiences for our guests and ensuring stable and well-functioning operations.

We operate a variety of vehicles for off-road tours, sightseeing, and passenger transport for both small and large groups.

The company is part of a parent organisation with a total of 8 employees, and you will work closely with the owner, office staff, and other colleagues.

The Position

As Operations Manager, you will play a key role in the daily operations. The position is very hands-on and combines planning, coordination, guiding, and direct interaction with guests.

You must thrive in a small company environment where people take responsibility, support each other, and actively contribute to operations – both behind the desk and out on tours.

Key Responsibilities

  • Guiding tours in the backcountry

  • Welcoming and handling guests, including VIP guests

  • Operating sightseeing and transport tours

  • Coordinating cruise ship guests and sightseeing activities

  • Daily planning of tours, schedules, and staffing

  • Close collaboration with the owner on quality, safety, and continuous improvements

  • Working closely with office staff and other employees

  • Assisting in the training of new guides and drivers

  • Administrative tasks during quieter periods

We Expect That You

  • Have experience as a guide or within tourism/transport

  • Are well-organised and able to coordinate multiple tasks simultaneously

  • Are service-minded and communicate well with guests

  • Are comfortable handling both regular guests and VIP clients

  • Speak Danish and English

  • Hold a valid category B driving licence

  • Hold a large vehicle licence (D or D1) or are willing to obtain one

  • Are reliable, responsible, and able to work independently

  • Are able to work without extended holidays during the high season (March–September)

We Offer

  • Salary based on qualifications

  • Possibility of staff accommodation

  • One annual free return trip

  • A key role in a small company with short decision-making processes

  • Influence on daily operations and work procedures

Practical Information

Application deadline: 15 January 2026
Interviews: Conducted on an ongoing basis
Start date: No later than 15 February – end of February 2026

Recruitment

Suliffissat.gl is assisting Shuttle with the recruitment process.

Contact:
Johannes Qvist-Markussen, Phone: +299 383831 / +299 532235, Email: jqm@suliffissat.gl